What We Do
- Social engineering assessments replicating real threat actor techniques against helpdesks and support lines
- AI-driven vishing at scale with consistent methodology across hundreds of calls
- Continuous monitoring programs with per-agent scoring and quarterly benchmarking
- Threat-intelligence informed testing using current attack patterns from active campaigns
Why It Matters
- Nobody tests the phone channel. It is the primary initial access vector for Scattered Spider, LAPSUS$, and Muddled Libra
- Your BPO vendors are your weakest link. Outsourced helpdesks are incentivized for speed, not security
- Compliance requires testing. NIST, PCI DSS, HIPAA, and SOC 2 all mandate security awareness validation
- Quantified risk. Board-ready metrics showing exactly where your human layer fails
Engagement Model
01 Scope
Authorization
Legal ROE, target identification, scenario selection
02 Recon
Intelligence
OSINT collection, pretext development, persona creation
03 Test
Execution
Live calls recorded, scored, and chain-of-custody documented
04 Report
Deliverables
Executive summary, MITRE ATT&CK mapping, remediation guidance
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Every assessment is informed by a proprietary threat intelligence platform that tracks active threat actor campaigns in real time.
750+ Threat Actors
950+ MITRE TTPs
18 Intel Sources
OSCP
GCTI
GXPN
CISSP
GCIH
U.S. Air Force Intelligence Veterans